Privacy Policy

At nycelitetransport.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information: When you make a booking, we may collect personal information such as your name, contact details (phone number and email), billing address, and payment information.
Non-Personal Information: We may also collect non-personal information such as browser type, device information, IP address, and browsing behavior for website analytics purposes.
Cookies: Our website uses cookies to enhance user experience and track website performance. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

Booking and Service Fulfillment: We use your personal information to process bookings, provide transportation services, and communicate with you regarding your reservation.
Customer Support: Information may be used to respond to inquiries, resolve issues, or provide customer service.
Marketing and Promotions: With your consent, we may use your contact information to send promotional materials, updates, or special offers related to our services.
Improving Website Experience: Non-personal data helps us monitor and improve our website’s functionality, user experience, and performance.

3. How We Protect Your Information

Data Security: We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Payment Security: All payment transactions are securely processed using industry-standard encryption methods.
Limited Access: Only authorized personnel have access to personal data, and they are required to keep information confidential.

4. Information Sharing and Disclosure

Service Providers: We may share your information with trusted third-party providers to facilitate our services (e.g., payment processors, customer support).
Legal Requirements: We may disclose your information if required by law, regulation, or legal process to protect the rights, property, or safety of nycelitetransport.com or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

5. Your Rights

Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate.
Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails.
Data Deletion: You can request the deletion of your data by contacting us, except where data retention is required by law.

6. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at help@nycelitetransport.com.